Delivery & Shipping

All fully paid orders are usually dispatched within 2 business days. Orders are dispatched Monday to Friday (GMT +8) and not on weekends or public holidays. 

The standard delivery time for Styx Watch Protection kits is around 8-14 business days, depending on your location. 
 
All standard shipping is arranged through our selected shipper depends on your location. While this service is very reliable, tracking updates are not always available. The purchaser selects this service at their own liability. This service is not insured. 

Alternatively, you can also opt for our express shipping which is arranged through UPS, SF Express or Aramex. This is a registered service which can be tracked. Tracking information will be sent out once your Styx watch protection kit has left our warehouse.

A shipping confirmation email will be sent to your email upon shipping and you may find shipper's info and tracking number inside.

The shipping cost paid during checkout at our website does not include customs duty. Your package will be on hold with shipper until the customs duty are paid.

All countries within European Union and United Kingdom has strict policies against importing goods.

If you are unsure about your country's importing policy, or have special request on custom declaration, please contact us for more detail.

For certain countires, the import policy requires us to provide customer's information upon shipping, our customer service will contact you for information include but not limited to Tax ID number, ID number, company register number etc.

All information will be solely for shipping and custom declaration purpose and will be destroyed after shipping.